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Today I visited your store and was so appreciative for the assistance I received from Diane. She was so helpful.
I will definitely pass the word on to all my friends to visit your shop in the future. Thanks again for a pleasant stress-free shopping experience.
Cathy B.
Hi Amanda,
Happy Tuesday and I am writing to thank you for making the visit to Lorraine's such a great experience for both Nancy and me. You were wonderful
in your assistance. Thank you so much again and hopefully you will be hearing from Nancy tomorrow or will see her again. She has had some health
issues and today was the first time she had ventured out to that distance. You made her feel so wonderful!
Sincerely,
Mary F.
Dear Jeanne Hennessey:
I'm sending you this note because I recently purchased 7 bridesmaids dresses from your store. I had the pleasure of working with Grand Bourque
who took my girls measurements. I would like to tell you what great customer service we received from Grand. She was patient, thorough, honest
and fun. She made the overall experience great for all of us. Please thank Grand for a job well done!
Sincerely,
Cathy C.
Dear Sir/Madam:
On Saturday March 27th my friend and I entered your Danvers store with no appointment to view Mother of the Groom dresses. We were immediately
greeted and helped by Amanda who has extraordinary knowledge and insight as to which dresses would look best on my shape. We were so impressed
with her warm service, she made us feel comfortable immediately. This event was not something that I was looking forward to, but Amanda's insight
helped to change it to a pleasurable experience.
I look forward to my dress arriving in June and working with Amanda again. We will definitely spread the word around about the tremendous service
I received as well as the quality of items and range of sizes you sell at your Danvers store. Amanda is a very large asset to your business.
Kudos to Amanda Sanford Smith!
Very truly yours,
Sandy D.
To Whom It May Concern:
I visited Lorraine Roy about 2 weeks ago on a Saturday with my sister Diane (mother of the groom) and Robin, the bride. My sister
Diane came in to buy a dress for her son's wedding. A sales woman by the name of Grand Bourque assisted us. I have never met a more lovely,
professional and helpful lady. She made my sister's experience there so simple and easy. My sister was expecting to have a difficult time finding
her dress for such an important affair. She even assisted my sister with her shoes which usually is not an easy task for Diane. The experience
was such a pleasure. Grand is a lovely woman that does her job well. She really gives that personal touch which is so important since everyone
has different taste.
I felt it was important to recognize Grand. People often do not hesitate to complain but very often do not take the time to commend someone when
it is deserved. She is a great asset to Lorraine Roy. I would not hesitate to recommend friends to shop there and request Grand's assistance.
Thank you.
Jamie M.
Dear Jeanne:
I just wanted to let you know how wonderful your employee Grand is. I am getting married in September and came to your store a few months back
looking for a dress. Needless to say I found my dream dress. Grand could not have been more helpful, accommodating and genuinely sincere in
helping me with shoes, fitting etc… She made the whole experience for me very memorable and for that I am very grateful to her.
I want to thank you for hiring such a wonderful, experienced sales person. She not only helped me but my mother and future mother-in-law with
dresses for my big day.
Thank you.
Sue
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